Frequently asked questions
About the WeChat / WeCom APIs, automation, boundaries and pricing.
What is WeChat / WeCom aggregated chat?
Aggregated chat unifies messages from many WeChat and WeCom accounts into a single workspace, so operators handle every conversation from one screen. JuheBot's implementation covers send/receive, customer management, and session routing, and has served 3,000+ businesses since 2017.
How do I use the WeChat messaging API?
JuheBot exposes REST endpoints for sending text, images, files, links and mini-program cards on WeChat and WeCom, with webhook callbacks for inbound events. Full API docs are published at wework.apifox.cn (WeCom), weixins.apifox.cn (WeChat) and wework-phone.apifox.cn (WeCom mobile protocol). API-only plans start at CNY 2,000/year/account.
What are the functional boundaries of the API?
In scope: protocol-level messaging (text, images, files, links, mini-program cards), contact and group management, multi-account aggregation, and webhook events — for WeCom and personal WeChat. Out of scope: scraping or browser automation, spam tooling, and non-WeChat messengers such as WhatsApp or Telegram.
Can I attach my own LLM to a WeChat bot?
Yes. Configuration is built on the AI trio — knowledge base, persona, and conversation policy — and works with 8+ providers: Coze, Coze V3, FastGPT, Dify, GLM, and OpenAI/Anthropic-compatible endpoints. You use your own API key with zero token markup from the platform.
Which platforms are supported?
WeCom (Enterprise WeChat) and personal WeChat. All messages across channels are managed in one interface with shared tagging and statistics; other messengers such as WhatsApp or Telegram are out of scope.
How is data security handled? Is self-hosting available?
Multiple layers: an on-premise deployment option keeps messages on your own servers; the platform has run at 99.9% availability since 2017; session archiving and message encryption are supported. Enterprises can choose SaaS or fully self-hosted deployments.
How much does it cost?
Plans are billed in CNY per account per year: Aggregated Chat + SCRM (2,000), API-only (2,000), SCRM + API combo (2,400, best value), and Chat + SCRM + WeClaw (3,600, includes a 20M platform-paid token allowance). Contact us for volume pricing or self-hosted quotes.
Do you offer an agency / reseller program?
Yes — a three-tier reseller program with volume discounts, technical training and marketing assets. Write to service@juhebot.com for details.
Didn't find your answer?